Strategic Loyalty Program Manager

5 days ago

Canberra, ACT, Australia beBeeLoyalty Full time $110,000 - $140,000

About this role

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This is a key position responsible for creating loyalty programs that drive growth in customer engagement, deposits, and market share.

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Key Responsibilities

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  • Develop and implement strategic roadmaps for Personal Everyday Banking loyalty offers and rewards programs.
  • Contribute to the planning, testing, design, and execution of loyalty propositions tailored to priority customer segments.
  • Create pricing models, commercial analysis, customer value assessments, and differentiating features and rewards.
  • Evaluate proposals against clear outcomes aligned with customer needs, commercial viability, and technical feasibility.
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Requirements

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  • Demonstrated experience working in Senior Consultant Loyalty Programs, driving innovation, customer strategy, and execution.
  • Expertise in financial modelling, coupled with proven analytical and evidence-based decision-making skills.
  • Experience in Agile Ways of Working.
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About Us

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A diverse and inclusive workplace fosters better collaboration. We are dedicated to providing an environment where you can work effectively.

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