Senior Consultant Loyalty

3 weeks ago

Canberra, ACT, Australia NAB Full time
Overview

NAB Canberra, Australian Capital Territory, Australia

Responsibilities
  • Support the delivery of a market leading loyalty proposition to drive growth in customers, deposits and Bank of Choice
  • Deliver on the strategic roadmap and evolution of the Personal Everyday Banking loyalty offers and rewards program, NAB Goodies
  • Support the planning, testing, design and execution of the loyalty proposition to reward and recognise priority customer segments, including managing and engaging Personal Bank key stakeholders to align and deliver on success
  • Develop pricing, commercial modelling, customer value and differentiating features and rewards
  • Ensure the proposition meets clear outcomes aligned with customer need, commercial sustainability and technical feasibility
  • Lead engagement with partners and stakeholders across the enterprise to align on shared success
Qualifications

We're looking for the best and brightest to deliver the best for our customers. You'll need:

  • Demonstrated experience working in a similar Senior Consultant Loyalty Program coupled with experience in driving ideas and innovation, customer strategy and execution
  • Financial modelling experience coupled with proven analytical and evidence-based decision making skills
  • Demonstrated experience in Agile Ways of Working
  • Experience engaging and influencing a wide array of senior stakeholders, with a high degree of business acumen, and the ability to stress test plans and strategies
  • Preferred experience in Financial Services or P&L management
Diversity and Inclusion

A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That is why NAB has built a culture of equity and respect — where everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups (ERGs), we continue to foster an inclusive environment where NAB colleagues' backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

Recruitment and contact

For details on the recruitment process and accessibility, please visit NAB's careers page. To discuss adjustment requirements, please contact the NAB Careers team at nab.careers@nab.com.au (please reference the job number) or visit the Careers page for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

Job details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Consulting, Information Technology, and Sales
  • Industries: Banking
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