Business Improvement Lead

3 days ago


Docklands, Victoria, Australia Medibank Full time
About the Role

We are seeking a highly skilled Business Improvement Lead to join our team at Medibank. As a key member of our Amplar Health leadership team, you will play a critical role in driving business process improvements and operational excellence across our healthcare services.

Key Responsibilities
  • Collaborate with business leaders and stakeholders to identify opportunities for process improvements and cost reductions.
  • Elicit requirements from multiple business and technical areas, and translate insights into actionable solutions.
  • Manage expectations and priorities, and measure success through business feedback on service quality, usage, and impact of analytics solutions.
About You

You will have a proven track record in business analysis and process improvement, with experience working with technical and non-technical teams. You will be adept at facilitating workshops, running meetings, and interviewing stakeholders to gather requirements.

You will also have experience in using Jira and Confluence requirements tools, and be able to understand and document complex business problems.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. You will be part of a team that values diversity and inclusion, and is committed to making a positive impact on the healthcare industry.

We celebrate diversity of thought and welcome applications from candidates with a disability. We are committed to supporting better accessibility for our customers and our people.



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