Student Services Team Manager

7 days ago

Melbourne, Victoria, Australia beBeeleadership Full time $95,000 - $120,000

Join a renowned education leader and take on the challenge of leading a student services team.

We are seeking an experienced professional to oversee daily operations, ensure compliance with academic and administrative standards, and drive continuous improvement.

The successful candidate will be responsible for:

  • Leading and mentoring a team of professionals to deliver exceptional student experiences;
  • Developing and implementing effective training programs to enhance staff skills and knowledge;
  • Ensuring seamless enrolment, orientation, and graduation processes that meet the needs of students;
  • Maintaining accurate student records and using feedback to inform strategic decisions;
  • Collaborating with stakeholders to achieve organisational goals and objectives.

The ideal candidate will possess:

  • Proven experience in people leadership and management;
  • Strong organisational skills and ability to manage competing priorities under tight deadlines;
  • Excellent interpersonal and verbal/written communication skills;
  • A customer-first mindset committed to delivering high-quality service and support;
  • Attention to detail and understanding of compliance, records management, and data integrity.

This is an exciting opportunity to join a dynamic team and contribute to the success of our organisation.

Key qualities include:

  • Leadership and management skills;
  • Communication and interpersonal skills;
  • Organisational and time management skills;
  • Customer service focus;
  • Attention to detail and analytical skills.

If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.

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