Student Wellbeing Services Manager

1 week ago

Melbourne, Victoria, Australia beBeeWellness Full time $93,000 - $123,000
Team Lead for Student Wellbeing Services

About the Role:

We are seeking an experienced and motivated Team Leader to join our Student Experience team, part of a large educational institution.

This is an exciting opportunity to lead the day-to-day operations of a vibrant and supportive multi-team hub designed to foster the health and wellbeing of students and staff.

Key Responsibilities:

  • Lead and manage a diverse team of clinical and non-clinical staff, including intake, financial counselling, student legal services, and more.
  • Oversee the daily operations of the Health and Wellbeing Centre, ensuring high-quality service delivery across campuses.
  • Provide clinical supervision for staff, as well as intake, triage, and risk assessment for students accessing Wellbeing Services.
  • Develop and implement a student clinical placement program for social work and psychology students.
  • Foster collaborative partnerships with internal and external stakeholders to enhance service visibility and accessibility.
  • Support students in distress and coordinate crisis intervention where needed.
  • Contribute to strategic planning and continuous service improvement initiatives.

About You:

You will bring strong leadership, management, and clinical expertise, with the ability to inspire and guide a diverse team. Your advanced interpersonal skills will enable you to negotiate, influence, and build meaningful relationships. You are innovative and proactive, with a commitment to fostering inclusivity and delivering impactful wellbeing services.

Essential Criteria:

  • Qualifications in Social Work or Psychology and eligibility/membership with relevant professional bodies.
  • Extensive experience in mental health, wellbeing services, intake/triage, case management, and risk assessment.
  • Proven leadership and management experience in clinical and non-clinical environments.
  • Demonstrated ability to implement innovative solutions and manage complex psychosocial issues.
  • Advanced knowledge of trauma-informed and victim-centered practices.
  • A valid Working With Children Check or willingness to obtain one.

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