Travel Portfolio Manager

4 weeks ago

Elizabeth, Australia RAA Full time

We are seeking a skilled and motivated individual to lead our Travel Team at RAA.

As a permanent full-time Travel Portfolio Manager, you will be accountable for providing direction and motivation to your team members, assisting with staff development through on-the-job coaching and performance improvement plans.

You will also manage your own portfolio of new and existing clients, leading by example by providing outstanding service backed with strong product knowledge.

Main Responsibilities:

  • Direct, motivate and monitor team members, providing feedback and coaching when required.
  • Ensure that team members consistently achieve allocated sales targets and minimum benchmarks.
  • Solve escalated customer concerns to maintain a high level of customer satisfaction.
  • Create and manage end-to-end travel bookings tailored to each customer's needs.
  • Achieve and exceed your own set sales targets.

About You:

You will be a confident and passionate self-motivated individual who enjoys working in a high-performing culture.

We are looking for:

  • A Certificate in Travel Tourism or relevant qualification.
  • Demonstrated experience in travel consulting in both a consultant and leadership capacity.
  • A strong desire to motivate, inspire and lead a team.
  • A proven track record of sales achievement in the travel industry.
  • Strong interpersonal skills with a reputation for making things happen.

Benefits:

  • A competitive salary range of $80,000 - $100,000 per annum, depending on experience.
  • Guaranteed earnings paid fortnightly, plus bonuses for achieving monthly sales targets.
  • Free RAA premium road service.
  • Generous discounts on RAA products and services.
  • Flexible work arrangements.
  • 12 weeks paid parental leave.
  • Ongoing training and development opportunities and study support program.

RAA is a proud South Australian organisation, trusted by members for over 120 years. We offer a diverse and inclusive workplace where employees are valued for their contributions and unique qualities. We encourage applications from everyone, including people living with disability, job seekers of all ages, all genders, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.

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