Senior Travel Portfolio Manager

1 day ago


Elizabeth, Australia Royal Automobile Association of South Australia Full time
About the Role

We are seeking a Senior Travel Portfolio Manager to lead our Elizabeth Shop RAA Travel team. This is a permanent full-time role with a base salary, superannuation, and incentives.

Key Responsibilities
  • Provide direction and motivation to team members, assisting with staff development through on-the-job coaching and performance improvement plans.
  • Manage your own portfolio of new and existing clients, delivering outstanding service backed by strong product knowledge.
  • Direct, motivate, and monitor team members, providing feedback and coaching when required.
  • Ensure team members consistently achieve allocated sales targets and minimum benchmarks.
  • Solve escalated customer concerns to maintain high customer satisfaction.
  • Create and manage end-to-end travel bookings tailored to each customer's needs.
  • Achieve and exceed personal sales targets.
About You

You will be a confident and passionate self-motivated individual who thrives in a high-performing culture. We are looking for someone with:

  • A Certificate in Travel and Tourism or relevant qualification.
  • Demonstrated experience in travel consulting in both consultant and leadership capacities.
  • A strong desire to motivate, inspire, and lead a team.
  • A proven track record of sales achievement in the travel industry.
  • Strong interpersonal skills with a reputation for making things happen.
What We Offer

We love our people at RAA and believe they should be rewarded for being part of our family. Some of our employee benefits include:

  • Family travel opportunities.
  • Terrific pay structure with high guaranteed earnings paid fortnightly, plus bonuses for achieving monthly sales targets.
  • Free RAA premium road service.
  • Generous discounts on RAA products and services.
  • Flexible work arrangements.
  • 12 weeks' paid parental leave.
  • Ongoing training and development opportunities.

The estimated annual salary for this role is approximately $85,000 - $110,000 AUD, depending on experience.



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