
Mortgage Product Specialist
2 weeks ago
This role requires strong customer-facing skills and the ability to work independently.
The ideal candidate will support the sales manager in conducting mortgage-related activities, meet with potential prospects, handle post-settlement inquiries, and identify client needs across various financial sectors.
- Meet with clients to understand their mortgage needs
- Support the sales manager in conducting mortgage-related activities
- Handle post-settlement inquiries and provide exceptional customer service
- Identify client needs across other financial sectors, such as wealth management, superannuation, risk management, and accounting
- Perform office administration tasks
Key Responsibilities:
- Understand client requirements for mortgage products
- Conduct mortgage-related activities under the guidance of a sales manager
- Respond to client inquiries after settlement and provide excellent service
- Identify opportunities to support clients' financial needs beyond mortgages
- Manage administrative tasks in the office environment
Requirements:
- Excellent communication and interpersonal skills
- Self-motivation and ability to work independently
- Strong time management skills to meet deadlines
- A team player with attention to detail
- Cantonese or Mandarin language proficiency is an asset
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