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Innovative AI/ML Leader

2 months ago

Adelaide, South Australia Canva Full time
Revolutionising User Experience

We are seeking an experienced Machine Learning Engineer to join our team at Canva, working on a cutting-edge natural language understanding system that seamlessly integrates into our platform.

About the Role:

In this role, you will be accountable for developing and implementing AI/ML strategies and roadmaps to enhance customer support experiences.

You will lead the ML development of a natural language understanding/processing system, collaborate with product and engineering teams, and leverage existing ML capabilities across the organisation.

Requirements:

  • At least 5 years of experience in machine learning/software engineering roles with a Product/SaaS company.
  • Experience with industry-level high-scale Natural Language Systems.
  • Strong coding proficiency in Python, with experience in building and deploying machine learning models.
  • Familiarity with Tensor Flow, PyTorch, scikit-learn, Langchain, and Huggingface.
  • Strong understanding of Computer Science/Engineering fundamentals.

About Canva:

We believe in empowering users through innovative design tools. Our mission is to ensure every user feels heard and supported, especially as we scale to 1 billion users.

As part of our User Voice super team, you will work closely with expert support specialists, help centre teams, and Chatbot developers to deliver outstanding customer experiences.

What We Offer:

  • An estimated salary of AU$140,000 - AU$180,000 per annum, depending on location and experience.
  • A range of benefits, including equity packages, inclusive parental leave policies, Vibe & Thrive allowances, and flexible leave options.
  • The opportunity to work on a highly personalised Canva, leveraging unique data to empower users to design.

Join Our Team:

We celebrate all types of skills and backgrounds at Canva. If you're passionate about revolutionising user experiences, we want to hear from you.