Digital Change Facilitator

4 days ago

Melbourne, Victoria, Australia beBeeTransformation Full time $90,000 - $120,000
Change Transformation Specialist

We are seeking a highly skilled Change Transformation Specialist to support and facilitate transformative projects for the Victorian community.

The successful candidate will work closely with the business to provide change support, including communications and training, for a range of digital and non-digital projects that support the products, services, and efficiencies needed to deliver strategic benefits to the Victorian Government and its stakeholders.

Key Responsibilities

  • Assess change impacts and readiness
  • Create change management plans
  • Design and deliver training and communications activities in change plans
  • Assess the effectiveness of change management activities
  • Identify and document staff and client requirements for training and reference materials
  • Create training and reference materials, such as quick reference guides, frequently asked questions, how-to videos
  • Create training session plans and resources
  • Update training and reference materials as required
  • Design and administer knowledge transfer and skills verification assessments
  • Work with the Communications Team to ensure training and reference materials align with the organization's brand voice and visual style

About You

You have experience designing and developing guidance material and capability programs, which may include written guides, training workshops, consulting services, videos, or online tools. You have strong interpersonal skills to help you navigate stakeholders through complex topics to achieve agreed outcomes.

You can translate process maps and system changes into easily digestible content. You can write/develop engaging and accurate content for a range of formats such as written guides, job aids, fact sheets. You have strong organisational skills with the ability to prioritise and multitask. You have strong attention to detail.

What We Offer

  • A progressive and flexible workplace that lets you be yourself
  • Opportunities for learning and development in the risk and insurance industry as well as the broader public sector
  • A shared understanding of best practice in our fields of expertise
  • Strong focus on diversity and inclusion, gender equality, and enabling employees to bring their whole selves to work
  • Flexible arrangements that deliver for clients and work for people
  • Programs, subsidies, and leave options to support well-being

About Us

VMIA is an agency in the Department of Treasury and Finance portfolio, established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.

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