Emergency Communications Specialist

22 hours ago

Bendigo, Victoria, Australia beBeeTechnician Full time $114,951 - $124,911

Technical Communications Specialist


About the Role

This role enquires specialist technical knowledge and expertise to be applied to ensure that emergency communications systems are deployed and maintained in a manner that supports emergency response operations.

This may require direct involvement at emergency incident locations, including being on the fire ground with short notice and may be outside normal working hours.

The successful candidate will require advanced skills and experience for complex restoration problems, to manage and/or coordinate complex installations and upgrade projects previous experience in supporting and leading other technical staff.


Functional Accountabilities

  • Attend fault rectification jobs and undertake diagnosis and rectification to meet defined service standards / Undertake work on emergency communications systems which may include telephone, data and radio systems

  • Complete job cards and provide verbal and/or written technical reports as required / Liaise cooperatively with team members to ensure a timely and appropriate response to the servicing of emergency communications systems

  • Liaise cooperatively with team members to ensure a timely and appropriate response to the servicing of emergency communications systems / Work with other service providers, internal and external to support communications installations and maintenance.

  • Investigate complex technical faults or issues requiring a greater depth and breadth of experience, technical knowledge and aptitude, and recommend improvements or replacement to management as appropriate / Manage more complex installation and upgrade projects, requiring integration with other services and a higher level of technical expertise

  • Plan, scope, and manage facility upgrade projects to achieve functionality, integration, time, budget and service requirements / Liaise with stakeholders regarding the identification of business need and the management of upgrade and installation projects


What you will need to Succeed

To be successful in this position, you will have:

  • A current driver's license and willingness to travel extensively

  • An AQF5 or Diploma or Associate Diploma or Certificate of Technology in a related field.

  • Ability to obtain an ACA license for cabling.

  • Able to satisfy the requirements for National Public Safety training package Maintain Safety at an Incident Scene (PUAOHS 002A).

  • Demonstrated skills in fault diagnosis and service restoration in communications systems and equipment.

  • A minimum of 5+ years experience in communications systems fault diagnosis and service restoration is required.

  • Demonstrated ability to investigate and analyse complex faults.

  • High level technical analysis and problem-solving skills and ability.

  • Demonstrated understanding of the impact of technical work on integrated system requirements.


Serving the Community, valuing teamwork, having integrity, showing respect and being accountable are core values. We are looking for candidates who are committed to upholding these values and behaviours as they guide our work and shape our culture.


About Us

We value and respect workplace diversity and seek to build a workforce that is representative of the community we serve. We welcome applications from people of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, people with a disability and people who are diverse in gender and sexuality.

As part of this role, employees are required to be available and be on-call and to participate on the Duty Roster as a Duty Officer or Support Officer.

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