Field Installation Specialist

7 days ago

Adelaide, South Australia beBeeHydraulicFitter Full time $50,000 - $60,000

Our client is a global market leading manufacturer and supplier of various components, power units, automation components and systems to cater for the mining and industrial sectors. Due to growth, they are seeking a motivated and enthusiastic Hydraulic Fitter to join their team as a Field Service Technician.

The successful candidate will be based at the Adelaide branch to cover a territory providing clients with consistent and accurate install, commissioning and servicing of their products.

Key Responsibilities:

  • Attend client sites for routine service, maintenance and installation requirements.
  • Review daily work orders and plan your day to ensure all jobs are resolved and completed.
  • Provide an effective service by identifying system/requirements, ordering and gathering components and parts, completing installation, performing acceptance tests.
  • Maintain and develop customer relationships through effective communication, attending to client needs, providing recommendations and maintaining customer confidentiality.
  • Follow troubleshooting steps in line with policy and product requirements/manuals.
  • Document service and installation actions by completing forms, reports, logs and records.
  • Maintain communication with internal sales team and communicate sales and upsell opportunities to ensure customer needs are met.
  • Investigates complaints regarding installed equipment. Working with engineering, sales and/or other units to resolve these complaints until the customers is satisfied.
  • Prepare service quotations as required.

Requirements:

  • Certified Hydraulic fitter trade or equivalent
  • 5 years field service or hydraulic system experience
  • Competent level of hydraulic knowledge
  • High focus on Quality and attention to detail
  • Dynamic performer and achiever
  • Planning and organisational skills
  • Effective communication skills
  • Ability to work throughout Northern NSW region with the potential for overnight work weekly or fortnightly
  • Ability to pass a pre-employment medical including drug and alcohol testing

Benefits:

  • $45-$50 per hour + super
  • Permanent position with paid overtime at penalty rates
  • Tool of Trade vehicle & Fuel Card
  • Company laptop, and mobile phone.
  • Opportunity for training and development
  • Employee Assistance Program
  • Social Club, events and team building
  • Staff discounts on products
  • Strong company culture and values.
  • Access to opportunities within a globally recognised OEM company

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