All-Rounder

3 weeks ago

Lake Saint Clair, Australia The NRMA Full time
Job Opportunity

We are seeking a highly skilled and enthusiastic All-Rounder to join our team at NRMA Parks and Resorts. As a key member of our resort team, you will be responsible for delivering exceptional customer experiences across various departments, including guest services, housekeeping, and food and beverage.

Key Responsibilities:
  • Provide exceptional customer service and support to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with other departments to maintain high standards of cleanliness, organization, and efficiency.
  • Prepare and serve food and beverages, including setting up and managing the breakfast buffet and shared-table dinner.
  • Restock bars and mini-bars, and maintain accurate inventory levels.
Requirements:
  • Strong guest service experience, with sound knowledge of booking systems (e.g., NewBook, RoomMaster, Opera).
  • Previous experience in food and beverage, housekeeping, or a related field.
  • Certificate II in Hospitality (Operations) or equivalent experience.
  • Problem-solving skills, including mathematical skills in a workplace context.
  • Flexibility to work across multiple areas of the business, as required.
  • Excellent communication and interpersonal skills.
  • A current RSA accreditation and Do Food Safely certificate.
  • A current driver's license and car, essential for living in a remote location.
What We Offer:
  • Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership, including free Roadside Assistance and discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and more.
  • Our reward and recognition program, 'My Thanks.'
  • Employee referral program, with a referral bonus of up to $2,000.
  • Opportunities to grow, progress, or relocate within the company, across various holiday parks and resorts.
Join Our Inclusive Workplace:

At NRMA Parks and Resorts, we celebrate and welcome diversity, creating an inclusive workplace where our people feel respected, heard, valued, and connected. We welcome people from all walks of life and embrace unique perspectives.

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