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Service Manager

2 months ago


Sydney, New South Wales, Australia NSW Health Full time
About the Role

This is an exciting opportunity for an experienced Service Manager to provide operational and strategic leadership and management of the clinical sites and services at NSW Health. The successful candidate will be responsible for supporting the effective coordination and integration of human immunodeficiency virus (HIV), sexual health and viral hepatitis services, needle syringe program (NSP), homelessness and all programs within the integrated primary care model.

Key Responsibilities
  • Provide expert advice, leadership and management across health policy; safety, risk and quality; service strategic planning and project management.
  • Ensure NSW Health and NSW Ministry of Health models of care are implemented and followed.
  • Lead and manage a team of healthcare professionals to deliver high-quality patient care and services.
  • Develop and implement quality improvement initiatives and service evaluation processes.
  • Collaborate with stakeholders to achieve organizational goals and objectives.
Requirements
  • Current registration as a Registered Nurse/Midwife with the Nursing and Midwifery Board of Australia; or qualifications in accordance with Schedule C of the NSW Health Service Health Professionals (State) Award and registration with AHPRA and/or governing discipline body if required by the Award; or full registration with the Psychology Board of Australia, with Endorsement in Clinical Psychology (or eligibility to progress to same), along with a minimum two-year full-time equivalent Master or Doctorate degree in Clinical Psychology.
  • Extensive experience at a senior clinical and service management level in the field of HIV, sexual health, vulnerable populations and/or viral hepatitis or related fields.
  • Demonstrated ability to provide high-level guidance, leadership and management of resources and services.
  • Demonstrated ability to work as part of a multi-disciplinary team and to apply advanced reasoning skills and independent professional judgement when dealing with situations of a novel, complex or critical nature.
  • Demonstrated ability to initiate, lead, complete and share quality improvement initiatives and service evaluation processes and demonstrated application of evidence-based practice within their discipline.
  • Excellent negotiation, decision-making and advocacy skills including the ability to interact constructively and collaboratively with a diverse range of stakeholders, throughout all organisational levels.
  • Current drivers' licence with a willingness to travel in accordance with the demands of the position.