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Parts Advice Specialist
2 weeks ago
Job Title: Parts Exchange Coordinator
">Position OverviewWe are seeking a diligent and organized professional to provide efficient and accurate parts advice, dispatch, and administrative services to our Division and customers.
Main Responsibilities- Raise sales and purchase orders in a timely manner
- Maintain component repair status with Liebherr systems, ensuring seamless integration
- Quote components based on customer requirements
- Calculate customer invoices and credits in line with Liebherr component programs
- Enter data accurately and efficiently
- Follow established processes to ensure compliance
- Maintain strong relationships with internal and external customers
- Provide expert parts advice and support to both internal and external customers
- Plan ahead for timely delivery of modules and components
- Experience and knowledge of supply chain and inventory management
- Understanding of heavy machinery and components
- Intermediate proficiency in Microsoft Office applications
- Strong written and verbal communication skills
- Highly focused on delivering exceptional customer service
- Proficient in using computer software
- Detailed and analytical mindset with excellent problem-solving abilities
- Skilled in personal time planning and organizational techniques
- Previous experience in invoicing and credits
Liebherr-Australia is part of the global Liebherr Group, employing nearly 50,000 people across more than 140 companies and 50 countries. We strive to build a diverse and inclusive workforce that reflects the communities we serve.