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Service Advisor

2 months ago

Melbourne, Victoria, Australia AUTOrecruit Pty Ltd Full time
About the Role

We are seeking an experienced Service Advisor to join our team at a prestigious European dealership in Melbourne. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our service department.

Key Responsibilities
  • Provide exceptional customer service and ensure customer satisfaction
  • Manage service bookings and appointments
  • Coordinate with technicians to ensure timely completion of repairs
  • Communicate with customers regarding repair status and estimates
  • Meet sales and customer satisfaction targets
About You

To be successful in this role, you will need:

  • Previous experience as a Service Advisor or in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong technical knowledge of European prestige vehicles
  • Highly motivated and results-driven individual
What We Offer

We offer a competitive salary, superannuation, and a car allowance. You will also have the opportunity to work with a supportive and fun team culture, and enjoy ongoing support and guidance from an experienced management team.