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Automotive Service Advisor
1 month ago
A permanent full-time role within a well-established automotive dealership in the north-eastern suburbs of Melbourne. For an automotive service advisor with a commitment to delivering exceptional customer service.
Key Responsibilities:
- Greet customers and assess their service needs
- Communicate effectively with technicians to diagnose and repair vehicles
- Provide accurate cost estimates and prioritize repairs
- Follow up with customers on the status of their vehicles
- Build strong relationships with customers and maintain customer satisfaction
About the Employer:
A family-owned business with a group of dealerships in VIC, including Jeep, Ford, Hyundai, RAM, GWM, and LDV. With over 20 years of operations, they have a close-knit, long-standing team dedicated to supporting their employees.
Requirements:
- Proven experience as a service advisor in the automotive industry
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize in a fast-paced environment
- Basic computer proficiency
For more information, please contact Macro Recruitment.
