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Automotive Service Advisor

1 month ago


Melbourne, Victoria, Australia AUTOrecruit Full time
About the Role

We are seeking an experienced Service Advisor to join our team at a highly regarded European prestige vehicle dealership in north-east Melbourne.

This is a fantastic opportunity to work with a growing and expanding operation, offering a 9-day fortnight and great work-life balance.

The successful candidate will be part of a supportive and fun team culture, with ongoing support and guidance from an experienced management team.

Key Responsibilities
  • Provide exceptional customer service and ensure a positive experience for clients
  • Utilize superior communication skills to effectively manage customer interactions
  • Develop and maintain a strong understanding of automotive and technical knowledge
  • Manage time and prioritize tasks to meet deadlines and achieve goals
  • Collaborate with the team to achieve sales and customer satisfaction targets
Requirements
  • Previous experience as a Service Advisor or in a retail environment
  • Strong core values and a commitment to exceptional customer service
  • Superior communication and interpersonal skills
  • Professional presentation and phone manner
  • Exceptional time management and organizational skills
  • Technical and automotive knowledge
  • Highly motivated and a team player
  • Strong eye for detail and ability to multitask

If you are a motivated and customer-focused individual looking for a new challenge, please apply with your resume and a cover letter outlining your experience and qualifications.