Restaurant Venue Operations Manager
6 days ago
We are seeking an experienced Restaurant Venue Operations Manager to lead our team and ensure the smooth operation of a stunning Melbourne city rooftop venue.
About YouWe require a dynamic and experienced professional with a proven passion for the industry, excellent leadership skills, and experience in managing a high-volume, upscale dining establishment. Your strong knowledge and interest in wine and cocktails will be valuable assets in this role.
Key Responsibilities- Oversee daily operations of the restaurant, ensuring seamless service delivery to guests.
- Manage and train staff to provide exceptional service, maintaining high standards of food and beverage quality.
- Maintain accurate stock levels, manage ordering and purchasing, and effectively monitor labour costs, rosters, and POS systems.
- Lead by example, motivating and inspiring the team to achieve excellence.
- Handle customer inquiries, feedback, and complaints professionally, resolving issues promptly.
- Minimum 2 years of proven experience in an upscale, high-end restaurant environment.
- Strong leadership and team management skills, with a focus on employee engagement and development.
- Excellent communication and genuine people skills, with the ability to build strong relationships with staff and customers.
- A solid understanding of all costings related to running a busy restaurant, including menu pricing, inventory control, and supply chain management.
- The ability to move at pace, remain calm under pressure, and make informed decisions quickly.
This is a highly competitive role, offering a salary range of $70-80k + superannuation, as well as a comprehensive benefits package.
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