Frontline Ambassador

4 days ago

Melbourne, Victoria, Australia beBeeAmbassador Full time $50,000 - $65,000
Frontline Ambassador

About You:

We are seeking a highly skilled Frontline Ambassador to provide exceptional service and ensure a positive experience for all guests.

You will possess a keen eye for detail, a strong sense of reliability, and a charismatic personality that easily communicates and connects with others. Your polished and professional demeanor will create a collaborative vibe that makes everything run smoothly.

In this role, you will provide efficient registration and departure services for guests, maintain accurate accounts, and offer accurate information. You will also attend to all incoming calls in a professional and polite manner, striving to provide total customer satisfaction.

Maintaining strict security procedures is crucial to ensure guest confidentiality and safety. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Main Responsibilities:
  • Provide efficient registration and departure services for guests;
  • Maintain accurate guest accounts and offer accurate information;
  • Attend to all incoming calls in a professional and polite manner;
  • Maintain strict security procedures to ensure guest confidentiality and safety;

Benefits and Rewards:

  • Ongoing learning programs through our Academy platforms;
  • Training and development opportunities;
  • A comprehensive Employee Benefit Card offering discounts on food, beverages, and accommodations at participating venues worldwide;
  • Complimentary car parking;
  • Mental health and well-being support initiatives;
  • Access to an Employee Assistance Program;
Key Requirements:
  • A valid driver's license or probationary license (P2);
  • A Responsible Service of Alcohol (RSA) Certificate in Victoria;

Facts About Our Location:

The hotel is situated near the airport, providing easy access to a fitness center, conference rooms, pool, co-working space, and various dining options. This location serves as a community hub for airport travelers and workers.

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