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Chief AI Architect

2 weeks ago

Sydney, New South Wales, Australia beBeeProduct Full time $150,000 - $200,000
Job Title

Transforming AI in Engineering

  • Fuel your passion for AI and engineering to drive business outcomes.

About the Team

The CIO for Technology team ensures that CommBank has a world-class engineering capability, leveraging innovative technologies to support our customers and Group Strategy. We seek an experienced leader to work with our global engineering community to enhance productivity and operational maturity through AI-assisted tools and capabilities.

AI Powered Engineering

Through partnerships with leading LLM and AI developer platforms, we provide our 7000+ engineers with cutting-edge AI tools and capabilities, unlocking productivity and reducing repetitive tasks.

Key Responsibilities

  • Own the product vision and roadmap for AI Ops (Resilience) capabilities, including intelligent alerting, anomaly detection, predictive analytics, and incident copilots.
  • Lead cross-functional squads to deliver incremental value, defining OKRs, prioritizing backlogs, and communicating outcomes with transparent reporting.
  • Partner with SRE, platform, cloud, and application teams to instrument SLIs/SLOs, reduce MTTR/MTTD, and industrialize practices like error budgeting and capacity management.
  • Integrate AIOps with core operational tooling and processes, translating operational pain points into clear requirements and acceptance criteria.
  • Navigate complex stakeholder landscapes, aligning priorities, managing dependencies, and balancing innovation with control obligations.
  • Embed responsible AI guardrails in operational use cases, ensuring explainability, human-in-the-loop remediation, and access controls.
  • Drive adoption, enablement, and change management at scale, training and communications to uplift operational maturity.
  • Remain current on AI and reliability trends, applying them pragmatically to real environments.

Requirements

  • Experienced leader with strong collaboration, communication, and reporting skills, effectively communicating technical updates to diverse audiences.
  • Proven Product Ownership experience in technology operations, SRE, or platform enablement products in large/regulated organizations.
  • Strong familiarity with SRE and resiliency practices, comfortable with modern observability and AIOps ecosystems.
  • Demonstrated ability to reduce alert fatigue and operational toil through correlation, deduplication, enrichment, and automation.
  • Skilled in Agile delivery, product discovery, and OKR-driven prioritization, adept with Jira and Confluence.
  • Fair working knowledge of AI techniques applied to operations and a strong interest in technology.
  • Experience working within risk, security, privacy, and compliance frameworks, able to align with operational resilience standards and regulatory expectations.