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Housekeeping Supervisor

2 months ago


Port Douglas, Queensland, Australia Travel + Leisure Co. Full time
Delivering Exceptional Guest Experiences

At Travel + Leisure Co., we're committed to putting the world on vacation. As a key member of our hospitality team, you'll play a vital role in ensuring our guests have an unforgettable experience.

Key Responsibilities
  • Lead by Example: Set the standard for exceptional guest service and cleanliness in all aspects of hotel operations.
  • Team Collaboration: Work closely with housekeeping staff to ensure efficient room preparation and maintenance.
  • Quality Control: Conduct regular room inspections to ensure high standards are met.
  • Guest Satisfaction: Respond promptly to guest inquiries and concerns, resolving issues in a professional and courteous manner.
  • Operational Efficiency: Plan and implement effective housekeeping schedules to minimize downtime and maximize guest satisfaction.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance the guest experience.
What We Offer
  • Professional Growth: Opportunities for career advancement and professional development in a dynamic and growing company.
  • Competitive Benefits: Comprehensive benefits package, including professional development funding, discounted hotel stays, and subsidized private health cover.
Requirements
  • Previous Experience: Proven experience in a similar hotel position, with a strong understanding of workplace health and safety protocols.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Problem-Solving: Ability to recognize and resolve problems in a timely and professional manner.
  • Flexibility: Willingness to work a flexible schedule, including nights, weekends, and public holidays.

About Us

Travel + Leisure Co. is a value-driven organization that prioritizes the growth and development of its people. We're committed to delivering exceptional guest experiences and building a culture of inclusivity and respect.