Housekeeping Supervisor

3 weeks ago

Port Douglas, Queensland, Australia Travel + Leisure Co. Full time
Deliver Exceptional Guest Experiences

We're seeking a highly skilled Housekeeping Supervisor to join our team at Travel + Leisure Co. As a key member of our housekeeping team, you will be responsible for ensuring our guests receive the highest level of service and cleanliness in our resorts.

  • Lead a team of housekeeping staff to maintain the highest standards of cleanliness and service
  • Conduct regular quality checks to ensure rooms meet our high standards
  • Develop and implement effective cleaning schedules and procedures to ensure efficient room turnover
  • Collaborate with the Executive Housekeeper to control stock and report any discrepancies
  • Provide exceptional customer service to guests, responding promptly to their needs and concerns
  • Work closely with the Front Office team to ensure seamless communication and efficient room release
  • Plan and implement weekly rosters in consultation with the Housekeeping Manager
  • Stay up-to-date with industry best practices and implement new ideas to improve our housekeeping operations

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Professional development opportunities to help you grow and succeed
  • Discounted hotel stays across our global network
  • Subsidised private health cover

What We're Looking For

To succeed in this role, you'll need:

  • Previous experience in a similar housekeeping position
  • A strong understanding of Workplace Health and Safety principles
  • Excellent communication and leadership skills
  • The ability to work well independently and as part of a team
  • A proactive approach to problem-solving and continuous improvement
  • Flexibility to work a variety of shifts, including nights, weekends, and public holidays

We're an equal opportunity employer, committed to diversity and inclusion. If you're passionate about delivering exceptional guest experiences and have the skills and experience to match, we'd love to hear from you.

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