Housekeeping Supervisor

2 weeks ago

Port Douglas, Queensland, Australia Travel + Leisure Co Full time

Deliver Exceptional Guest Experiences

As the Housekeeping Supervisor at Travel + Leisure Co., you will play a vital role in ensuring our guests have an unforgettable stay. Your primary responsibility will be to oversee the housekeeping team, ensuring that every room meets our high standards of cleanliness and service.

Key Responsibilities:

  • Lead a team of housekeeping staff to maintain the highest level of cleanliness and service in all rooms and public areas.
  • Develop and implement effective cleaning schedules and procedures to ensure efficient room turnover.
  • Conduct regular quality checks to ensure that rooms meet our standards.
  • Collaborate with the Front Office team to ensure seamless communication and efficient room allocation.
  • Plan and implement staff training programs to enhance housekeeping skills and knowledge.
  • Monitor and control housekeeping supplies and equipment to optimize efficiency and minimize waste.
  • Respond promptly to guest complaints and concerns, resolving issues in a professional and courteous manner.

What We Offer:

As a valued member of our team, you will enjoy a range of benefits, including:

  • Professional development opportunities to enhance your skills and career prospects.
  • Discounted hotel stays across Australia, Fiji, and New Zealand.
  • Subsidized private health cover.

Requirements:

To succeed in this role, you will need:

  • Previous experience in a similar housekeeping position.
  • A strong understanding of Workplace Health and Safety protocols.
  • Excellent communication and leadership skills.
  • The ability to work well independently and as part of a team.
  • A proactive approach to problem-solving and quality control.
  • Flexibility to work a variety of shifts, including nights, weekends, and public holidays.

Join Our Global Team:

At Travel + Leisure Co., we pride ourselves on creating unforgettable experiences for our guests. As a member of our team, you will have the opportunity to work with a diverse group of professionals who share our passion for hospitality and customer service. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

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