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Customer Service Representative

1 week ago

City Of Stirling, Australia A.P. Eagers Limited Full time

Australia's largest and most dynamic automotive retailer, Eagers Automotive, is seeking a positive, motivated, and customer-focused Service Receptionist to join our team on a full-time, 12-month fixed-term contract.

The successful candidate will be responsible for providing administrative support to the Service Department and the rest of the dealership as required, including taking incoming phone calls, assisting customer requests, and completing general administrative tasks.

Duties will include:

  • Answering the phone promptly with a courteous and understanding manner
  • Welcoming all on-site visitors and directing them to the appropriate personnel
  • Recording and forwarding phone messages and queries
  • Creating Service Bookings
  • General administration duties and housekeeping

Benefits:

We offer an exceptional guest experience, a Learning & Development program called Learning Together, offering access to development and training opportunities, and a top-of-the-line Employee Assistance Program with leading provider, Telus Health.

Additionally, we provide extensive employee benefits including discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members.