Customer Service Representative

2 days ago


City of Hobsons Bay, Australia AMA Group Ltd Full time

We are seeking a highly motivated Customer Service Representative to join our team in Laverton. As the first point of contact for our customers, you will provide up-to-date information about their repairs and instill confidence that their vehicle is in capable hands.

This role involves ensuring the environment is always customer-friendly, checking in customers as they present for assessment, providing a caring and professional service during all customer interactions, and managing the return of vehicles once repairs are completed.

Key Responsibilities
  • Ensure a positive customer experience in every interaction.
  • Provide exceptional communication and interpersonal skills.
  • Work well in a fast-paced environment with multiple priorities.

The ideal candidate will have previous experience in a customer-facing role, high attention to detail, and excellent time management skills. We offer a range of benefits, including career development opportunities, uniforms, and discounts on parts and tools.



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