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Administrative Manager

2 months ago

Reedy Creek, Australia Veolia Full time
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The Opportunity

We are seeking an experienced administration professional to manage a team of 20 servicing a key client contract. As the Contract Administration Specialist, you will oversee the team's activities and manage all reporting required by the client. Your focus on continuous improvement will enable you to optimize processes and systems to maximize efficiency and client satisfaction.

Key Responsibilities

  • Manage high-quality data management, ensuring accuracy and quality of data input, including weighbridge data and supplier activities.
  • Oversee purchasing processes and manage vendor relationships, including procurement, negotiation, and management of commodity supply agreements.
  • Develop and implement the Customer Service Management Plan, including complaints handling processes and procedures.
  • Supervise the contract administration and weighbridge operations teams, including facilitation of regular team meetings and ensuring action items are allocated and completed.

Requirements

  • Demonstrated administrative management experience (3+ years) with a focus on data management, reporting, and customer service.
  • Demonstrated people management experience and success in people leadership and nurturing a positive workplace culture.
  • Strong process writing and documentation skills, coupled with strong verbal and written communication skills.

About Veolia

At Veolia, we value diversity, equity, and inclusion. We are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Aboriginal and/or Torres Strait Islander peoples, veterans, people with disability, all gender identities, mature age, and early careers, members of the LGBTIQA+ community, and people from all cultural backgrounds.

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