Wall and Ceiling Software Support Professional

3 days ago


City of Greater Geelong, Australia Plexxis Software Full time

About the Team:

At Plexxis Software, we pride ourselves on being a tight-knit group of hard-working and dedicated individuals who are passionate about delivering exceptional results to our clients.

We are seeking a Wall and Ceiling Software Support Professional to join our team and contribute to our mission of providing outstanding customer service and technical support.

Key Responsibilities:

  • Responsible for resolving customer software-related questions in a timely and efficient manner.
  • Diagnose and troubleshoot post-implementation software issues.
  • Log all Service Desk issues and identify situations requiring urgent attention.

Requirements:

  • Good Microsoft Office skills.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Eligibility to work in Canada.

What We Offer:

  • A competitive salary range of $62,500 - $82,500.
  • A comprehensive benefits package.
  • A casual dress code and collaborative work environment.
  • Opportunities for professional growth and development.


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