Settlements & Variations Officer

7 days ago

Sydney, New South Wales, Australia Australian Military Bank Ltd Full time
About the Role

Australian Military Bank Ltd is seeking a highly skilled and experienced Settlements & Variations Officer to join our team. As a key member of our Settlements Team, you will be responsible for the timely processing of home loans, including loan security documentation associated with purchases, refinances, discharges, and variations.

Key Responsibilities
  • Member Focus (60%)
    • Demonstrate consistently the ability to meet or exceed member service level agreements
    • Records within our core banking system interactions of items processed
    • Investigate and escalate issues in relation to documentation, Certificate of Title, Mortgage, Loan Contracts, Guarantees, PPSR & Other loan Documentation
    • Apply sound organisational and time management skills handling competing priorities appropriately
  • Member Operations (30%)
    • Document Preparation:
      • Checking of loan documentation for completeness & Accuracy
      • Preparation of Loan Contracts
      • Preparation of discharge payout figures and account closures
      • Preparation of Break Fee quotes and correspondence
      • Preparation of Consents and legal documentation such as removal of borrowers or production of titles.
      • Following up on Missing Information.
    • Processing:
      • Processing construction loan drawdown/payments
      • Processing of all switch/variation requests within agreed upon timeframes
      • Processing of DVA/DHOAS related inquiries
      • Cross checking all relevant documentation has been received as per bank process, policy & procedures
    • Settlements:
      • Liaise with internal and external stakeholders including but not limited to the banks panel solicitors, Valex, Lender, Broker Intermediaries, DVA/DHOAS, builders, contractors and government bodies and to achieve a positive member experience
      • Prepare and send Post Settlement notifications to members
      • Settlements & Variations Group Box is managed with all requests responded to professionally within agreed upon timeframes.
      • Instructing Panel Solicitors for all new approved mortgages
      • Co-ordinating settlement functions
      • Execute FHOG applications and GL reconciliation
      • Feedback provided in relation to re-worked loans to Lender/underwriter and recorded
    • Compliance
      • Compliance standards are met
      • Demonstrate an understanding of the banks strategies, products policies and procedures
      • Report regularly to the Settlements Team Leader on quality and disclosure issues relating to loan files
      • Accurately store loan documentation in Security Packets and all sensitive material to adhere to clean desk policy
    • Personal Development (10%)
      • Increase knowledge and provide value to business
      • Demonstrate willingness and ability to work productively in teams and build rapport and open, constructive relations with the branch network
      • Complete training as required
      • Demonstrate and apply the banks vision and goals and the values in day to day work
    Requirements
    • At least 3 years' experience working in property conveyancing or in a loan settlements role. Legal and or conveyancing knowledge desirable
    • Demonstrated high customer service and relationship management skills
    • Experience with reading certificate of titles, loan contracts, mortgages, other loan documentation
    • Ability to effectively prioritise, manage deadlines and adopt to new ideas and concepts quickly
    • Confident, enthusiastic, motivated, works well under pressure, takes ownership and responsibility of all matters and shows exceptional attention to detail
    • Knowledge of the mortgage process – post credit approval and pre-settlements
    • High level attention to detail
    • Team playing attitude
    • The ability to work autonomously
    • Member first approach
    Benefits
    • Staff Banking product + Services discounts
    • Novated Leasing options
    • 4 weeks Paid Parental + Purchased Leave option
    • Referral Reward Program
    • Employee Assistance Program
    • Annual Flu Shot + Blood Donor Leave
    • Polo Shirt provided
    • Service Awards

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