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Senior Partner Success Manager

2 months ago


Sydney, New South Wales, Australia Myob Full time
About the Role

We are seeking a highly skilled Senior Partner Success Manager to join our team at MYOB - Flare. As a key member of our partnership ecosystem, you will be responsible for developing and nurturing strong relationships with our key partners to ensure their success.

Your Key Responsibilities
  • Work closely with internal teams (sales, marketing, product) to align partnership activities with business outcomes
  • Be fully accountable for a book of business, develop and execute on plans to grow revenue from within each partner
  • Identify, develop and deliver partner enablement programs and resources, in conjunction with Marketing and Product
  • Coordinate joint marketing and sales efforts with partners to enhance market reach and drive awareness
  • Facilitate the onboarding process for new partners, ensuring they have the necessary tools and knowledge to advocate for our products and services
  • Provide ongoing training and support to partners on our products, services and best practices
  • Stay informed about industry trends, market conditions and the competitive landscape
  • Maintain accurate records of partner interactions, performance data and activities
  • Track and analyse partner performance metrics; work in conjunction with product on identifying ways of increasing product adoption
  • Prepare regular reports on partner performance and success metrics for internal stakeholders
What We're Looking For
  • 5+ years experience in account management, business development, consulting, partnerships, or marketing focused on technical products
  • Experience achieving revenue metric goals
  • Experience working with and presenting to senior decision makers, including C-level executives, IT, finance and operations
  • In-depth experience collaborating internally with partners on complex deals or partnerships
  • Experience requirements gathering with customers, building business cases for feature development with products teams, while balancing expectations for both parties
  • Experience supporting go-to-market efforts for new products
About MYOB - Flare

MYOB - Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. We are a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier and more beneficial for everyone.

We offer a diverse, inclusive and friendly culture, great work-life balance with our hybrid working model, annual allowance towards your office commuting costs, holistic EAP with Sonder, impressive events and wellness calendar, access to online learning & development platforms, in addition to on the job training to support your growth and development, free snacks and drinks fridge, and access to numerous retail and hospitality discounts via the Flare App.

We are an equal opportunity employer and we champion diversity. If you're excited about this role, or about MYOB - Flare, we'd love to hear from you.