Leader in Customer Experience

1 week ago

Gatton, Queensland, Australia beBeeCustomerService Full time $48,000 - $77,000
About the Role

As a team leader, you will play a crucial role in ensuring our customers receive a consistently safe and welcoming shopping experience.

  • You will be responsible for managing all trolleys, trolley collection, and cleaning services to maintain high standards of cleanliness and safety.
  • Your goal is to deliver exceptional customer service by ensuring that stores are clean and trolleys are available for customers.

We are looking for a motivated individual with strong leadership skills and a passion for delivering excellent customer service.

About You and Your Skills

To succeed in this role, you will need:

  • Leadership experience with the ability to coach and develop your team through leading by example.
  • The ability to safely complete tasks such as pushing/pulling floor cleaning equipment and machinery.
  • A focus on safety and compliance for team members and customers.
  • The ability to lift heavy items up to 16kg.
  • Great communication, time management, and task prioritisation skills.
What's in it for You?

We offer a range of benefits to support your career development and well-being, including:

  • More cash staying in your pocket: eligible team members receive a 5% discount on supermarket and liquor purchases throughout the year.
  • Reward through recognition: give and receive recognition linked to our values through our digital recognition platform 'mythanks'.
  • Opportunities for learning and development: no matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you.
  • Novated car leases: we provide access to novated leasing for eligible team members.
  • Investment in your future: become a part-owner of our group through our annual team member share plan offer.
About the Recruitment Process

We're committed to creating a workplace that is safe and respectful for all our team members. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We're happy to adjust our recruitment process to support candidates with disabilities.

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