IT Service Delivery Expert
1 month ago
At PUMA, we are seeking an experienced IT Service Delivery Specialist to join our team in Oceania.
The successful candidate will be responsible for the provision of all IT systems, support, infrastructure, and related projects, ensuring seamless daily IT operations across our retail, corporate, and distribution environments.
- Provide technical support for hardware, software, and system-related issues, ensuring timely ticket resolution and high customer satisfaction.
- Collaborate with IT teams to manage system maintenance, upgrades, deployments, and implementations based on business needs.
- Ensure endpoint security compliance by managing updates and promoting cyber safety awareness among users.
- Oversee IT asset management throughout their lifecycle, ensuring accurate tracking of hardware and software inventory.
The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for delivering exceptional customer service.
PUMA is an equal opportunities employer and welcomes applications from diverse candidates.
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