Customer Service Host
13 hours ago
We are seeking a highly motivated and organized individual to fill the role of Customer Service Host at our care home.
About the RoleThis is an exciting opportunity for someone who wants to make a real difference in the lives of our residents. As a key member of our hospitality team, you will be responsible for delivering exceptional support in catering, cleaning, and laundry services.
Responsibilities- Maintain high standards of workplace health and safety, quality, and hygiene.
- Complete all required documentation and reporting accurately and efficiently.
- Provide exceptional customer service by responding promptly and professionally to residents' queries and requests.
- Perform tasks such as loading washers & dryers, sorting linen, hanging, folding, wrapping or ironing linen for laundry duties.
- Assist with basic food preparation, provide meals and snacks, clear dining areas and dishwashing for catering / food services duties.
- Conduct general cleaning tasks such as mopping, vacuuming, and waste collection in residents' rooms, bathrooms, communal and living areas.
- Excellent communication and interpersonal skills.
- Prior experience in cleaning or catering is preferred but not essential.
- Flexibility to work a variety of shifts throughout the week.
- A good understanding of work health, safety, and hygiene practices and the ability to work independently.
We are committed to creating a supportive and inclusive environment where all staff can thrive and grow professionally.
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