Systems Administrator, Hosting Services

2 weeks ago

Melbourne, Victoria, Australia Vancouver Island Health Authority Full time
Systems Administrator - Hosting Services

Capital Regional District - Victoria, BC V8W 1R7 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$ $46.22

Paid FTE

1

Worked BI-WEEKLY HOURS

75

Planned Start Date

Feb

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Senior Manager, IT Infrastructure and Hosting Services and receiving day-to-day direction from the Hosting Services Senior Technical Analyst, Hosting Services Team Lead and Senior Systems Administrator - Hosting Services, the Systems Administrator- Hosting Services works to primarily provide operational and technical delivery of Hosting Services for Island Health.

The Systems Administrator provides support to the Hosting Services Team and Application Support Teams with day-to-day operational and technical delivery and support of Hosting Services infrastructure and application delivery services, including Citrix, Password Manager (SSO), NetScaler/Access Gateway, Microsoft Server operating systems, Microsoft RDS Services, Control Up, as well as all clinical and business applications hosted within the Citrix environment.

The Systems Administrator provides analysis, development, implementation, monitoring and maintenance of the operating systems as well as related layered product software and hardware. This effort includes responding to Service Desk incidents as well as strict adherence to Island Health s ITIL-based Change Management policy and processes.

QUALIFICATIONS:Education, Training And Experience

Graduation from a recognized degree or diploma program in Computer Science, three (3) years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to write in current scripting languages.
Island Health is looking for a seasoned information technology professional to join our Hosting Services team. If you have any of the following skills, you may be a good candidate for the position: Working in enterprise scale and/or health care environments; Working with Citrix, and tools such as ControlUp, Imprivata, or related others; Intermediate to expert level knowledge or Windows Server operating systems; Intermediate to Advanced level troubleshooting of enterprise scale systems; Working with applications in areas such as application testing, packaging, development, troubleshooting, compatibility testing; Working with security teams to manage applications using industry standard privacy and security processes; Working with software and hardware vendors at the tier 3 support level or contract level;
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