
Senior Service Operations Manager
1 week ago
As a Senior Service Operations Manager in Melbourne, you will have the opportunity to lead a team of service professionals and drive high-quality service delivery to clients.
Key Responsibilities- Develop and execute strategies to achieve targets with the Pest Control Service Team.
- Conduct regular reviews of service productivity rates, identifying areas for improvement and implementing changes to enhance efficiency.
- Implement operational plans to ensure alignment with business objectives.
- Conduct quality audits of client premises to identify opportunities to improve service standards.
- Ensure compliance with company service practices, promoting a culture of excellence and customer satisfaction.
- Maintain a safe and reliable condition for the team's vehicles.
- Resolve customers' issues proactively, developing long-term relationships built on trust and respect.
This is an exciting opportunity for experienced leaders looking to advance their careers. If you possess strong communication and commercial skills, a proven track record in management, and a passion for delivering exceptional customer service, we encourage you to apply.
Requirements:
Strong Leadership Skills
Experience in Management and Customer Service
Excellent Communication and Commercial Skills
Ability to Develop and Execute Strategies
Proven Track Record in Achieving Targets
Passion for Delivering Exceptional Customer Service
Benefits:
Opportunity to Advance Your Career
Chance to Make a Real Impact on Our Clients' Lives
Collaborative and Dynamic Work Environment
Competitive Salary and Benefits Package
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