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Indigenous Banking Specialist

2 months ago

Adelaide, South Australia Westpac Banking Corporation Full time
Job Summary

We are seeking a dedicated and passionate Indigenous Banking Specialist to join our team at Westpac Banking Corporation. As an Indigenous Banking Specialist, you will play a vital role in providing exceptional customer service to our Aboriginal and Torres Strait Islander customers.

Key Responsibilities
  • Provide high-quality banking solutions to our existing and new customers.
  • Take ownership of customer requests and issues to ensure customer satisfaction.
  • Build genuine personal connections with customers by connecting with sensitivity, respect, and compassion.
  • Manage relationships with referral partners and stakeholders across the business.
  • Comply with industry compliance, policy, and legislative standards.
Requirements
  • At least 12 months of customer service experience in a corporate and professional working environment.
  • Ability to adjust to a high-paced, KPI-driven environment.
  • A genuine interest in banking and financial services.
  • Happy to work onsite at our corporate office.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The opportunity to grow your career and develop your expertise.
Why Join Us

We are committed to creating a diverse and inclusive workplace that values flexibility and champions inclusion. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.