Small Business Lending Specialist

3 weeks ago


Adelaide, South Australia ANZ Full time
About Us

At ANZ, we're committed to improving the financial wellbeing and sustainability of our customers. Our mission is to provide innovative banking solutions that meet the evolving needs of small businesses.

About the Role

This role is designed to provide remote banking support to National Business centre customers, helping them to start, run and grow their businesses. As a Small Business Lending Specialist, you will be accountable for:

  • Providing high-quality customer service to a diverse range of small business customers.
  • Engaging in needs-based conversations with new and existing small business customers.
  • Managing referrals to specialist teams to support customer requirements.
  • Building and maintaining strong internal networks.
  • Meeting assigned performance targets through needs-based conversations and cross-selling.
What You'll Bring

To succeed in this role, you will ideally bring:

  • Strong customer solutioning skills, with the ability to understand customer needs and provide relevant solutions.
  • Knowledge of small business operations, transaction banking, and working capital solutions.
  • Proficient in credit assessment and management.
  • Business development skills, with the ability to partner with customers to drive commercial value.
  • Relationship management skills, with the ability to build and maintain strong relationships with customers and internal stakeholders.
  • Financial acumen, with knowledge of financial terminology and principles.
Why Join Us

At ANZ, you'll have the opportunity to work with a diverse team of professionals who are passionate about delivering exceptional customer experiences. We offer a range of benefits, including flexible working arrangements, access to health and wellbeing services, and discounts on selected products and services. We're committed to building a workplace that reflects the diversity of the communities we serve, and we welcome applications from everyone.



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