Customer Service Liaison
2 weeks ago
Customer Service Liaison
A Co is seeking an experienced Customer Service Liaison to provide exceptional customer support and ensure a seamless experience for our clients.
Responsibilities:
- Act as the first point of contact for our network of existing Wholesale customers.
- Manage customer interactions relating to sales, deliveries, and maintenance over the phone and via email.
- Collaborate with our sales and operations teams to deliver an outstanding customer experience.
- Perform data entry, filing, and administration tasks.
- Provide general assistance with office tasks.
Requirements:
- An enthusiastic attitude with an eye for detail.
- High-quality customer service with a 'can-do' attitude.
- A great telephone and email manner with a professional approach.
- Strong writing skills and excellent grammar.
- Basic Excel skills are a must.
- Previous experience in data entry will be highly regarded.
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