Customer Service Liaison

2 weeks ago


Potts Point, Australia A Co Full time

Customer Service Liaison

A Co is seeking an experienced Customer Service Liaison to provide exceptional customer support and ensure a seamless experience for our clients.

Responsibilities:

  • Act as the first point of contact for our network of existing Wholesale customers.
  • Manage customer interactions relating to sales, deliveries, and maintenance over the phone and via email.
  • Collaborate with our sales and operations teams to deliver an outstanding customer experience.
  • Perform data entry, filing, and administration tasks.
  • Provide general assistance with office tasks.

Requirements:

  • An enthusiastic attitude with an eye for detail.
  • High-quality customer service with a 'can-do' attitude.
  • A great telephone and email manner with a professional approach.
  • Strong writing skills and excellent grammar.
  • Basic Excel skills are a must.
  • Previous experience in data entry will be highly regarded.


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