Customer Service Representative
4 weeks ago
A Co is seeking a highly skilled Customer Service Assistant to join our team in Potts Point, NSW.
This role is ideal for individuals who thrive in fast-paced environments and enjoy interacting with customers, distributors, and colleagues.
Key Responsibilities:
- Act as the primary point of contact for our wholesale customers, providing exceptional service and support.
- Manage customer interactions via phone and email, ensuring timely and effective resolution of sales, delivery, and maintenance inquiries.
- Collaborate with sales and operations teams to deliver outstanding customer experiences.
- Perform data entry, filing, and administrative tasks to maintain accurate records and ensure seamless operations.
- Provide general assistance with office tasks, ensuring a smooth and efficient work environment.
Requirements:
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
- High-quality customer service with a professional approach, including strong telephone and email manner.
- Strong writing skills and excellent grammar, with the ability to create clear and concise correspondence.
- Basic Excel skills, with the ability to analyze and interpret data.
- Previous experience in data entry and customer service, with a strong attention to detail.
About A Co:
A Co is a dynamic and growing company that values exceptional customer service and teamwork. We offer a supportive and collaborative work environment, with opportunities for professional growth and development.
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