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Digital Workspace Solutions Specialist
3 weeks ago
A motivated and experienced workspace specialist is required to join our IT infrastructure team. This role is ideal for a senior support professional looking to take the next step into Citrix and digital workspace technologies.
Key Responsibilities- Provide technical support and troubleshooting for Citrix Virtual Apps & Desktops (CVAD) environment, building expertise in virtualization and centralized application delivery.
- Assist with the operation and enhancement of Citrix infrastructure (StoreFront, NetScaler, GSLB, Citrix Cloud, ADM) in a hybrid setup.
- Gain practical experience with Machine Creation Services (MCS), golden image lifecycle, and image management.
- Support end users with connection, application, and profile-related issues (FSLogix, roaming profiles).
- Contribute to infrastructure upgrades (VDA rollouts, StoreFront updates, profile enhancements) alongside senior engineers.
- Develop exposure to advanced Citrix features such as Federated Authentication Service (FAS) and Azure AD SAML integration.
- Strong background in desktop or helpdesk support, with a clear interest in moving into infrastructure and workspace platforms.
- Knowledge of Windows Server, Active Directory, and basic networking.
- Exposure to Citrix (MCS, image management, NetScaler, or Citrix Cloud) is a plus.
- Solid troubleshooting skills and customer focus.
- Eagerness to learn new technologies and take on bigger challenges in a collaborative team environment.
- Clear communication and a proactive approach to problem-solving.
This role offers the opportunity to work in a dynamic team environment, gain hands-on experience with cutting-edge technologies, and develop your skills and knowledge in the field of workspace and infrastructure solutions.
What We OfferWe provide a competitive salary, opportunities for professional growth and development, and a positive and supportive work environment.