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Senior Claims Service Consultant

2 months ago

Australia Allianz Popular SL. Full time

Senior Claims Service Consultant Role

At Allianz Popular SL, we're committed to delivering exceptional insurance and asset management services to our customers. As a Senior Claims Service Consultant, you'll play a vital role in ensuring timely and transparent claims processing.

Key Responsibilities

  • Adhere to our claims management process, policy contracts, and guidelines to ensure efficient assessment and communication with claimants.
  • Maintain in-depth knowledge of relevant legislation and make informed liability decisions, providing coaching and guidance to team members as needed.
  • Manage claimant and stakeholder relationships, ensuring compliance with industry standards and providing effective customer responses.

About You

  • Minimum 1 year of experience as a Level 2 Claims Service Consultant, with a strong track record of managing complex claims and leading teams.
  • Technical expertise, experience in managing claims portfolios, and excellent communication and collaboration skills.

What We Offer

  • A supportive team environment, flexible working arrangements, access to learning resources, and a range of employee benefits.

About Allianz Popular SL

We're an inclusive and diverse organization that values employee well-being and career development. Our commitment to equity and inclusion fosters an environment where everyone can thrive and contribute.

Support and Accommodations

If you require support during the recruitment process, please don't hesitate to reach out for a confidential conversation.