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High-Performance Building Service Specialist
3 weeks ago
Technical Service Leader
About the RoleThis is a senior-level technical service position that provides support to our team and clients. The successful candidate will be responsible for delivering work to customer sites, ensuring excellent customer satisfaction through direct liaison with client representatives.
The role involves servicing and maintenance of equipment, configuration, diagnostics, fault finding, repairs and programming of building services. Additionally, you will be responsible for software load and configuration of systems, minor project management of service projects and small works, and technical consulting, design and implementation of systems.
You will also be expected to ensure contract retention and new client contact, conducting customer surveys and achieving NPS targets.
Requirements- Strong experience in building (HVAC/BMS/Fire/Security) systems including troubleshooting, fault finding and problem diagnosis.
- At least four years' experience with Honeywell/Non-Honeywell control systems and products across systems.
- Electrical or Electronics Associate Diploma or higher (advantage).
- Able to hold/maintain government security clearance if required.
Our company offers equal opportunities for all applicants. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
