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Customer Service Representative
2 months ago
{"About the Role": "As a key member of our team, you will provide exceptional customer service and administrative support to our growing department in a fast-paced environment. You will be responsible for providing accurate information and completed paperwork to internal and external customers, while continually developing and improving your knowledge of Bradnam\u0027s products and current building codes.", "Key Responsibilities": "\u2022 Provide effective and timely responses to customer requests and contribute to sales targets\u2022 Continually develop and improve knowledge of Bradnam\u0027s products and remain up to date with current building codes\u2022 Identify areas and functions within sales that can be improved\u2022 Understand and work with our credit department and actively support fellow members of the customer service team\u2022 Demonstrate and uphold a commitment to safe work practices and comply with all site requirements regarding mandatory PPE, sign in or other processes and procedures", "Benefits": "When you work with Bradnam\u0027s, you\u0027ll benefit from:\u2022 Job Security with a family company\u2022 Opportunities for development and career growth within Bradnam\u0027s Group nationally\u2022 Employee discounts on Bradnam\u0027s windows and doors\u2022 17.5% Annual Leave Loading, during periods of annual leave\u2022 Collaborative leadership team who lead by example and live the \u201cBradnam\u0027s Difference\u201d", "Requirements": "\u2022 Previous Reception and/or administration experience in a customer-focused role\u2022 Accurate data entry skills are essential\u2022 Approach every task positively while demonstrating a commitment to safe work practices\u2022 Excellent communication skills, both verbal and written\u2022 Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers and colleagues\u2022 Detail-oriented with strong organisational and multitasking abilities\u2022 Proficiency in MS Office suite (Word, Excel, Outlook)\u2022 Ability to work effectively both independently and as part of a team in a fast-paced environment"}
