Senior Radiology Administration Lead
4 days ago
Discover a new career opportunity as a Senior Radiology Administration Lead at South Coast Radiology, the largest radiology group in the Gold Coast region.
As a leader in our dynamic team, you will play a pivotal role in ensuring the exceptional delivery of diagnostic imaging services to our valued patients and referring doctors.
We are seeking an experienced professional with demonstrated leadership skills to fill this exciting position. If you have a proven track record of successfully leading teams and driving excellence, we encourage you to apply.
This is a full-time maternity contract (6 months) working 5 days per week, 38 hours per week. Reporting to the Southern Clerical Manager, your responsibilities will include:
- Managing the site Clerical Team, as well as any Clerical Rovers
- Providing support and mentoring to the site reception teams
- Offering continuous training and development to site reception teams
- Exceeding patient and referrer expectations through excellent customer service delivery
- Utilizing effective communication and interpersonal skills to demonstrate care, compassion, and empathy towards patients
- Maintaining excellent attention to detail to ensure patient confidentiality
- Overseeing diary management
- Ensuring practice and clerical appearance standards are upheld
- Demonstrating excellent interpersonal skills to build partnerships and foster collaborative relationships across the business
- Working autonomously as well as part of a collaborative team
- Displaying a 'can-do' attitude that builds rapport with patients, staff, and professionals easily
- Committing to ongoing professional development and embracing learning opportunities
- Performing other duties as directed by the Administration Services Manager, Clerical Manager, and RIC
We offer a strong culture that fosters teamwork, community, and inclusivity, along with work-life balance, allowing you to live on the beautiful Gold Coast. Our state-of-the-art training program prepares you with the necessary skills and knowledge to excel in your career. Additional benefits include a full uniform provided, staff recognition programs and awards, fitness passport access, and employee benefits such as paid paternal leave and assistance programs.
About You:
- Demonstrated experience in radiology administration is essential for this role
- Demonstrated leadership experience is desirable, showcasing your ability to lead teams and drive excellence
- Able to support the team and practices with your leadership abilities
- Experience using RIS platforms, ideally Karisma, is advantageous
- Knowledge and understanding of all radiology billing policies and procedures, including Medicare, DVA, Work Cover, and Inpatient billing, is required
- A strong focus on completing high-quality work and maintaining attention to detail is necessary
- Able to work autonomously as well as part of a collaborative team
- Excellent time management and organisational skills with the ability to meet targets are expected
Salary: $60,000 - $80,000 AUD annually, depending on experience.
About Us:
South Coast Radiology is the largest radiology group in the Gold Coast region and one of the longest-standing providers in Southeast Queensland. At the heart of our mission is delivering high-quality excellence and innovation in the diagnostic medical imaging industry.
We provide services at 16 convenient locations across the Tweed and Gold Coast regions, including two hospital sites. We service patients from Pimpama to Tweed Heads and offer additional services at two regional locations in Toowoomba and Mackay.
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