Technical Application Specialist

4 days ago


Sydney, New South Wales, Australia beBeeApplication Full time $110,000 - $140,000
Job Title: Senior Application Specialist – Support

 

  • This role is perfect for a skilled application support specialist
Job Description:

We are seeking an experienced and proactive application support specialist to join our team. This individual will be responsible for the technical ownership, support, and continuous improvement of enterprise applications.

The successful candidate will ensure the stability, performance, and usability of critical business systems through expert-level troubleshooting, stakeholder engagement, and proactive system management.

This person will work closely with clinicians, administrative staff, vendors, and IT teams to deliver high-quality support and continuous improvement of healthcare technologies.

Key Responsibilities:

Our ideal candidate will have strong technical skills and excellent communication skills. Key responsibilities include:

  • Serve as the primary technical owner for assigned applications, ensuring optimal performance, reliability, and scalability.
  • Maintain deep knowledge of application architecture, integrations, and dependencies.
  • Lead application lifecycle management including upgrades, patching, and end-of-life planning.
  • Collaborate with vendors and internal teams to manage application roadmaps and feature releases.
  • Provide Tier 2/3 support for complex application issues, ensuring timely resolution and root cause analysis.
  • Monitor application health and performance using appropriate tools and dashboards.
  • Develop and maintain support documentation, knowledge base articles, and runbooks.
  • Participate in on-call rotations and incident response as required.
Required Skills & Qualifications:

To succeed in this role, you should have:

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 5+ years of experience in application support or technical systems administration.
  • Strong understanding of enterprise application ecosystems.
  • Experience with ITIL practices and service management platforms.
  • Excellent problem-solving, communication, and stakeholder management skills.
Benefits:

We offer a competitive salary package, comprehensive training programs, and opportunities for career advancement.

As part of our team, you will enjoy access to:

  • Recognition and rewards for outstanding performance.
  • Professional development opportunities to enhance your skills and knowledge.
  • Flexible work arrangements and remote work options.
  • A supportive and inclusive work environment.
How to Apply:

If you are a motivated and detail-oriented professional looking for a new challenge, please submit your resume and cover letter via our online application portal.

We look forward to hearing from you



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