Customer Service Representative

2 days ago

Ipswich, Australia beBeeCustomerService Full time $45,000 - $75,000
Job Overview

We are seeking exceptional customer service professionals to join our dynamic contact centre on a part-time basis.

Key Responsibilities:

  • Deliver outstanding customer experiences.
  • Provide in-depth information on government programs and processes.
  • Maintain a positive, empathetic, and professional approach in every interaction.
  • Solve complex enquiries using your knowledge and problem-solving skills.
  • Capture customer details accurately and log interactions in our CRM system.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving & critical thinking abilities.
  • A commitment to delivering impressive customer service experiences.
  • Flexibility and adaptability in a fast-paced environment.

What We Offer:

  • Financial and non-financial incentives.
  • Career growth opportunities.
  • Health and well-being benefits.
  • Employee discounts.
  • An employee referral program.

About Our Team:

  • We value diversity and inclusion.
  • We foster a collaborative and supportive work environment.
  • We provide ongoing training and development opportunities.

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