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Housekeeping Supervisor

2 months ago

Broadbeach, Australia SOFITEL Full time
{"title": "Housekeeping Supervisor", "description": "Deliver Exceptional Guest Experiences

At Sofitel Gold Coast Broadbeach, we are committed to providing our guests with a luxurious and memorable stay. As a Housekeeping Supervisor, you will play a vital role in ensuring that our rooms and suites meet the highest standards of cleanliness and comfort.

Key Responsibilities:

  • Organize daily room assignments and team responsibilities to ensure efficient room cleaning and maintenance.
  • Conduct thorough room checks to uphold the Sofitel luxury brand standards and ensure that all rooms meet our high standards.
  • Supervise and train team members to ensure they have the skills and knowledge to deliver exceptional guest experiences.
  • Attend to guest requests and problem-solve guest enquiries in a timely and professional manner.
  • Ensure rooms are released on time for guests and that all rooms are cleaned and maintained to the highest standards.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a luxurious 5-star hotel with breathtaking Pacific Ocean views.
  • A dynamic and supportive team environment.
  • Complimentary meal on shift available via Le Café.
  • Employee discounts on accommodation, dining, and lifestyle with Accor hotels.
  • Discounted parking.
  • Paid birthday leave.
  • Personalized reward & recognition program.

Requirements:

  • A passion for creating memorable guest experiences that exceed expectations.
  • Previous experience as a Housekeeping Supervisor in a luxury hotel environment.
  • Exceptional attention to detail and ability to maintain high standards.
  • Commitment to delivering a 5-star service to guests.
  • Efficient time management skills and the ability to manage competing priorities.
  • Excellent written and verbal communication skills.

Apply Now:

If you are a motivated and experienced Housekeeping Supervisor looking for a new challenge, please submit your application today.

", "lang_code": "en-US"}