Housekeeping Supervisor

2 weeks ago


Broadbeach, Australia SOFITEL Full time

Company Overview

Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach, offering breathtaking Pacific Ocean or Hinterland views and multiple Food & Beverage outlets.

Job Summary

We are seeking a skilled Housekeeping Supervisor to join our hotel community. As a Housekeeping Supervisor, you will be responsible for organizing daily room assignments and team responsibilities, conducting thorough room checks to uphold the Sofitel luxury brand standards, and contributing to successful roster management.

Key Responsibilities

  • Organize daily room assignments and team responsibilities to ensure efficient room cleaning and maintenance.
  • Conduct thorough room checks to ensure rooms meet Sofitel luxury brand standards.
  • Contribute to successful roster management to ensure adequate staffing levels.
  • Supervise and train team members to ensure they meet the highest standards of housekeeping.
  • Attend to guest requests and problem-solve guest enquiries in a timely and professional manner.
  • Ensure rooms are released on time for guests.

Requirements

  • A passion for creating memorable guest experiences that exceed expectations.
  • Previous experience as a Housekeeping Supervisor in a luxury hotel environment.
  • Exceptional attention to detail and commitment to delivering a 5-star service to guests.
  • Efficient time management skills and the ability to manage competing priorities.
  • Excellent written and verbal communication skills.

What We Offer

  • Complimentary meal on shift available via Le Café.
  • Employee discounts on accommodation, dining, and lifestyle with Accor hotels.
  • Discounted parking.
  • Paid birthday leave.
  • Personalized reward & recognition program.

Apply Now

Thrive in our Sofitel Gold Coast Broadbeach community and contribute to delivering exceptional guest experiences.



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