Customer Service Expert

5 days ago

Wollongong, New South Wales, Australia beBeeCustomerService Full time

We're looking for a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication and negotiation skills, as well as a strong customer focus.

This role involves following up on quotations and inquiries, collaborating with internal stakeholders, and continuously improving the customer experience. If you're a highly motivated individual who thrives in a team environment, we'd love to hear from you.

Key Responsibilities:

- Following up on quotations and inquiries

- Collaborating with internal stakeholders

- Improving the customer experience

Requirements:

- Excellent communication and negotiation skills

- Strong customer focus

- Ability to pick up new IT systems quickly

- Proactive approach in building relationships

- High attention to detail

What We Offer:

- Ongoing training and career development opportunities

- Employee benefits with discounts on health and wellbeing products and services

- Team building activities

- Employee Assistance Program

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