Career Opportunities: Customer Banking Specialist

4 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $65,000 - $85,000

Are you passionate about delivering exceptional customer experiences?

About the Role

We are seeking a highly skilled Customer Banking Specialist to join our team in Earlville. As the public face of CommBank, you will be responsible for delivering a seamless banking experience to our customers.

As a key member of our Retail Banking Services (RBS) team, you will have the opportunity to positively impact our customers' lives, and be there for them when they need us.

Key Responsibilities
  • Have in-depth conversations with every customer about how we can support their overall banking needs.
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes.
  • Educate and demonstrate our in-branch technology and digital banking options to customers.
  • Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture.
Requirements
  • Experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
  • Excellent communication skills & the ability to articulate financial terms in a clear way.
  • The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do.
  • Ability to work in a retail environment that's busy and commercially driven.
  • A genuine interest in building a career with CommBank.
Benefits

We offer a range of benefits to support your career development and well-being, including:

  • A thorough training program to kickstart your banking career.
  • Access to extensive employee benefits & discounts.
  • Be part of a collaborative and high-performing culture.
Join Our Team

At CommBank, we're committed to creating a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from Aboriginal &/or Torres Strait Islander people and encourage all candidates to apply.

Aboriginal &/or Torres Strait Islander people encouraged to apply.

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